Job Title: Platinum Wireless Data Entry / Support Position Platinum Wireless, a nationwide wireless solutions sales and distribution company, is looking for a qualified Data Entry and Customer Support Candidate to process reports and administer the operational functions for a sales team including: - Maintaining accurate reporting of daily sales activities using CRM Tools - record daily commissionable transactions and report daily sales information to the Executive Committee and Commissions Departments - Process any returns and/or exchanges for the sales team, escalate and disputes to Sprint or Platinum Wireless Management - Assist with and process Sprint Activations using Sprint Order Entry system, and back up support to the PW Activations Team when needed - Other operational requests as needed Additional Qualifications include; - Proficiency with the Window™ operating system (i.e. MSWord, Excel, PowerPoint, et al) and demonstrated ability to quickly learn other computer-based sales/reporting tools - Meticulous to details - Proven expertise in managing multiple functions simultaneously, identifying procedural improvements and supporting the highest levels of customer service - Willingness to adjust to a changing work environment, to collaborate with others and to provide detail-oriented solutions to sales processes - Desire to deliver top notch customer service to the sales team and customers a requirement Contact: Send resume to careers@platinumwireless.com. Include a cover letter that describes why you are a possible match for these narrow qualifications we seek. *Platinum Wireless is an Equal Opportunity Employer |
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10435 Santa Monica Blvd., Los Angeles, CA 90025 . Phone: (310) 474-7800 . Fax: (310) 474-3878
www.platinumwireless.com